2023 PULSE October Dale Carnegie Leadership Training: Outstanding Customer Service
FREE Dale Carnegie Training for PULSE Young Professionals: Outstanding Customer Service
From initial contact to full resolution, you are guiding the customer through a journey where they are the main character—and you are the HERO. Whether the story has a happy ending or not dependent on a customer service professional’s attitude and actions. This workshop helps define processes that increase professionalism, build relationships, and resolve issues with ease. Remember, Outstanding Customer Service starts with you!